Recent Tim Horton’s articles
Canadians love to dine outside of the home, and when they do, their favorite cuisine is “Canadian.” Whether that means going to Tim Horton’s or enjoying a plate of poutine is unknown, but according to a recent Nielsen survey, 26 percent say that they favor their own national cuisine. The second favorite cuisine was Italian followed by Chinese.
Just over one-third of Canadians eat out at least once a week, and 2 percent say they eat out every day. While 57 percent of Canadians say dinner is the most popular out-of-home …
In the next in a regular series of Ad Age columns, Nielsen Online Executive Vice President Pete Blackshaw examines how Canadian fast-food chain Tim Horton’s benefits from the unusually intense loyalty of its customers.
While Starbucks has struggled with store closings and customer-service failings, this coffee competitor from the North has quietly expanded, banking on its mission, its people, and its community ethos.
“Even though it’s a chain, the brand…comes across as uniquely authentic,” Blackshaw writes. “There’s an important story behind this Tim Hortons brand. Great food, good value, strong community support …




