Recent Tim Horton’s articles

Posted Jun 4, 2009

Canadians love to dine outside of the home, and when they do, their favorite cuisine is “Canadian.”  Whether that means going to Tim Horton’s or enjoying a plate of poutine is unknown, but according to a recent Nielsen survey, 26 percent say that they favor their own national cuisine.  The second favorite cuisine was Italian followed by Chinese.
Just over one-third of Canadians eat out at least once a week, and 2 percent say they eat out every day.  While 57 percent of Canadians say dinner is the most popular out-of-home …

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Posted Jul 15, 2008

In the next in a regular series of Ad Age columns, Nielsen Online Executive Vice President Pete Blackshaw examines how Canadian fast-food chain Tim Horton’s benefits from the unusually intense loyalty of its customers.
While Starbucks has struggled with store closings and customer-service failings, this coffee competitor from the North has quietly expanded, banking on its mission, its people, and its community ethos.
“Even though it’s a chain, the brand…comes across as uniquely authentic,” Blackshaw writes.  “There’s an important story behind this Tim Hortons brand. Great food, good value, strong community support …

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