It used to be that if a mobile phone customer wanted to switch service providers, they had to give up their old phone number.  And if one had a particularly “good” number or had the number for several years, the inability to retain that number was a huge disincentive to switch services.  But several years ago, the ability to carry one’s number from carrier to carrier became a reality in the U.S., spurring greater competition among carriers.  And with mobile number portability (MNP) being contemplated in India, some consumers there …

Roger Entner, Senior Vice President, Research and Insights, Telecom Practice
While public awareness of Apple’s iPhone has been significant since its summer 2007 launch, its influence on consumer purchasing decisions remains up for debate.
To try to better understand the iPhone phenomenon, I took a look at the most recent data from The Nielsen Company’s Mobile Insights survey, which asks 25,000 wireless users every month (a total of 300,000 per year) about their wireless attitudes and experiences, including why they chose their current wireless service.
When the results of 1st quarter of 2009 …

More than three-quarters of Indian consumers base their choice of mobile service on network or price, according to a new study from The Nielsen Company India.  While CDMA technology has an edge over GSM in both voice and data network performance in India, more than a third (33%) of respondents with CDMA service are likely to consider a GSM brand should they choose to switch carriers. Meanwhile, 62 percent of CDMA customers said that they would consider staying with their existing service provider.
Nielsen also studied CDMA and GSM network performance in 39 …

Wireless companies were the leading choice of employer for Egyptians, with Vodafone taking the top spot, according to a landmark survey by Nielsen.  The Nielsen Ideal Employer Survey, the first of its kind in Egypt, was based on more than 700 face-to-face interviews.  Coming in second place was the Orascom Group of Companies, a conglomerate comprised of construction, hotel, technology and wireless operations.  Mobinil and Etisalat, also mobile companies took third and fourth place, with the Commercial International Bank rounding out the top five.
The most attractive functions identified by survey …

Value Remapping of the Carriers’ Handset Portfolio
Roger Entner, SVP, Head of Research and Insights, Telecom Practice
As widely expected, Apple announced the new iPhone 3GS at its Worldwide Developers Conference in San Francisco. This latest iPhone offers incremental improvements over the iPhone 3G at the existing $199/$299 price points. The bigger news that few, if any, expected was that the older iPhone 3G was going to continue to be sold, but at the new $99 price point.  It is self-evident that this price cut will drive sales. According to Nielsen’s Mobile Insights …

Upon Apple’s announcement of a new iPhone – the iPhone 3G S, slated to be available June 19 – Nielsen takes a look at iPhone insights on its users and usage.

As of April 2009, Nielsen estimates that there are 6.4 million active iPhone users in the U.S., up from 2.1 million a year prior. The most impactful iPhone announcement this week may be the price reduction of $99 for the 8 GB version: cost has been one factor (in addition to AT&T exclusivity) that’s kept the …

Sid Gorham, President, Telecom Practice

Pressure has been mounting on U.S. mobile carriers to lower pricing in response to slow growth and the weakened economy. The Big 4 national carriers (Verizon Wireless, AT&T, Sprint and T-Mobile) each introduced unlimited usage plans in Q1 2008 that offered unlimited calling for approximately $99 per month. While these plans lowered rates for high usage subscribers, they failed to spark a full-on price war in the mass market as many analysts predicted at the time.
Today, the Big 4 national carriers are increasingly challenged by regional carriers …

In the first report of its kind, Nielsen Online has released findings on mobile Internet adoption in Canada, showing that 21 percent of Canadian mobile subscribers use their cell phones to browse the Internet. This is up from Q4 2008 with the top sites including portals, e-mail, weather, news & current events and search. Overall, Mobile internet penetration increased from 16 percent in Q4 2008 to 21.3 percent in Q1 2009.

More highlights from Nielsen Online’s Q1 2009 Canadian Mobile Internet Report can be found in the complete media release.

With economic uncertainty, a declining real estate market and a depreciating currency, South Korea felt the full impact of the global recession in 2008.  Ad spending fell 8 percent versus 2007 – the largest drop of the 12 countries Nielsen analyzed in Asia – with a drop of 19 percent in the fourth quarter.  All outlets – TV, newspapers, magazines and radio – saw declines in spending.
Ad spending in the largest category – financing, insurance & securities – not surprisingly dropped 13 percent in 2008, while construction & real estate …

Roger Entner, SVP, Head of Research and Insights, Telecom Practice
With the telecom landscape in constant flux, carriers continue to find unique ways to add to their bottom lines. While the Kindle, Amazon’s wireless reading device , has been touted as a savior for the newspaper industry, it also represents the first example of the long-predicted ad hoc subscription model for Sprint, which provides the wireless access for Kindle as subsidized by Amazon. Sales of the Kindle drove a majority of Sprint’s 394,000 wholesale additions …