David Martin, Vice President, Primary Research, Nielsen Online

Our recent post about how the majority of people who use Twitter wind up abandoning the service received a lot of great coverage and feedback. We also received a healthy amount of criticism from the Twitter community who were concerned that our study sold Twitter short because it failed to take into account applications and other websites that feed into the Twitter community.
So, as an update, we went beyond just Twitter.com, adding in more than 30 websites and applications that feed into the …

Karen Watson,  Managing Director, Government & Public Sector Sales, The Nielsen Company
One hundred days is scarcely enough time to draw any firm conclusions about a new president’s capabilities. Even so, Barack Obama has garnered considerable respect for his media skills. Pundits have dubbed him the “new media president;” while some of the most cynical among them believe his underlying strategy is to end run traditional Washington gatekeepers by communicating more directly with constituents sympathetic to his agenda. But his fans and critics alike may be missing the bigger picture.
“As audiences …

NOTE: See the important update to this story here.
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David Martin, Vice President, Primary Research, Nielsen Online

Oprah embarrassed herself on it with a stuck caps lock. That guy from Punk’d competed with “the most trusted name in news” for audience. A befuddled Jon Stewart shook his fist at it in anger. Let there be no doubt: Twitter has grown exponentially in the past few months with no small thanks to celebrity exposure. People are signing up in droves, and Twitter’s unique audience is up over 100 percent in March. But despite …

Following Sunday’s spike in conversations surrounding the swine flu outbreak, web chatter doubled on Monday, April 27. Nearly four percent of blogs, micro-blogs such as Twitter, web news and forums were related to “swine flu.” Already, by start of business on Tuesday in the U.S., the number had swelled to nearly six percent.

As reports of the swine flu outbreak reached beyond Mexican borders and into the U.S. late last week, the internet has been buzzing furiously about risks, symptoms, and other updates for information. By comparison, the volume of conversations about the epidemic have already exceeded nearly 10 to 1 those surrounding the salmonella and peanut butter scares from earlier this winter… or, to put it in another cultural perspective, the chatter about swine flu even dwarfs that of recent viral media star Susan Boyle.

The increased conversations around swine flu on Twitter, …

While gas prices in the U.S. have fallen by nearly half since May 2008, online interest in hybrid vehicles remains strong. The new 2010 Honda Insight was just released in March and is generating online interest from a younger audience than the Prius. The demographic composition of a hybrid shopper is moving closer to the mainstream vehicle shopper’s profile.
Some insights on the Insight
The 2010 Honda Insight is having a tough time breaking out of the Prius’ shadow as the majority of consumers often compare the two vehicles. However, …

Online engagement by Internet users is deepening, according to a new report on the online landscape released today by The Nielsen Company. This increased engagement is in part a result of a shift toward video content and social networking as popular online subcategories.
Nielsen Online CEO John Burbank takes a look at the economic and advertising impacts of the report.

Highlights Of The Report Include

The number of American users frequenting online video destinations has climbed 339 percent since 2003.
Time spent on video sites has shot up almost 2,000 percent over the same …

A recent video made by two rogue and rude Domino’s employees left a bad taste in the mouth of customers who watched it. But, thanks to some social media tipsters, Domino’s was able to issue their own YouTube response quickly as a remedy to the potentially brand damaging viral video. The buzz online about the brand spiked during the crisis.

Patrick Doyle, President, Domino’s U.S.A., thanked the online community for the tip in his video and the brand also created a twitter account @dpzinfo to communicate.

Charlie Buchwalter & David Wiesenfeld, Nielsen Online
More and more researchers are waking up to the reality that mining the growing volume of conversations on blogs, message boards and social networking sites (i. e., “listening” to consumers) can provide timely, penetrating insights on a wide range of issues and brands.
A series of parallel studies we conducted with Procter & Gamble demonstrates that both surveys and listening are often required to tell the whole story. We looked at a number of brands and products: everything from orange juice, to razor blades, to …

Starting March 30, experts from The Nielsen Company will participate in the Advertising Research Foundation (ARF) convention and expo in New York City. During the event, Nielsen Wire will provide updates, overviews and excerpts of key presentations and sessions.
Listening And Social Networks
Jon Gibs, VP Media Analytics, will be facilitating a Listening Zone Learning Presentation focused on social networking, citing the importance of fostering a listening environment. The presentation will feature new data from Nielsen Online’s social networking study and demonstrate how brands are getting the most out of their …