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	<title>Nielsen Wire &#187; SMS text message</title>
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		<title>The (Marketing) Revolution Will Be&#8230; Texted?</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/the-marketing-revolution-willbe-texted/</link>
		<comments>http://blog.nielsen.com/nielsenwire/consumer/the-marketing-revolution-willbe-texted/#comments</comments>
		<pubDate>Mon, 08 Dec 2008 16:44:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[Nielsen News]]></category>
		<category><![CDATA[Online + Mobile]]></category>
		<category><![CDATA[Barack Obama]]></category>
		<category><![CDATA[Coca-Cola]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[mobile research]]></category>
		<category><![CDATA[short code]]></category>
		<category><![CDATA[SMS text message]]></category>
		<category><![CDATA[SMS text messaging]]></category>
		<category><![CDATA[SMS texting]]></category>
		<category><![CDATA[text message]]></category>
		<category><![CDATA[texting]]></category>
		<category><![CDATA[V.P. text]]></category>

		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=5382</guid>
		<description><![CDATA[President-Elect Barack Obama&#8217;s &#8220;V.P. pick&#8221; text message remains the most notable example of short code marketing in the U.S.  
According to a report released Monday by Nielsen&#8217;s Telecom Practice, Americans should expect to see more text message marketing in the future.  Given the immense popularity of texting in the U.S. and abroad, it’s not surprising that marketers have ramped up their use of the medium to engage their customers &#8212; where there’s an audience, marketers are not far behind.

So far, Nielsen&#8217;s report notes, marketers have used short code marketing in a tight but ...]]></description>
			<content:encoded><![CDATA[<p><a href="http://blog.nielsen.com/nielsenwire/wp-content/uploads/2008/12/text-messaging.jpg"><img class="alignleft size-medium wp-image-5387" title="text-messaging" src="http://blog.nielsen.com/nielsenwire/wp-content/uploads/2008/12/text-messaging-300x299.jpg" alt="" width="150" height="100" /></a>President-Elect Barack Obama&#8217;s <a href="http://blog.nielsen.com/nielsenwire/online_mobile/obamas-text-message-reaches-29-million-and-makes-history/" target="_blank">&#8220;V.P. pick&#8221; text message</a> remains the most notable example of short code marketing in the U.S.  </p>
<p>According to a <a href="http://en-us.nielsen.com/forms/register_form_reports" target="_blank">report</a> released Monday by Nielsen&#8217;s Telecom Practice, Americans should expect to see more text message marketing in the future.  Given the <a href="http://blog.nielsen.com/nielsenwire/online_mobile/in-us-text-messaging-tops-mobile-phone-calling/" target="_blank">immense popularity of texting</a> in the U.S. and abroad, it’s not surprising that marketers have ramped up their use of the medium to engage their customers &#8212; where there’s an audience, marketers are not far behind.</p>
<p><span id="more-5382"></span></p>
<p>So far, Nielsen&#8217;s report notes, marketers have used short code marketing in a tight but creative range of ways: from simple information messaging, to rewards programming, to couponing, and even direct SMS purchasing.</p>
<p>Coca-Cola&#8217;s <a href="http://www.mycokerewards.com/index.jsp?adParam=1#windowType:home" target="_blank">My Coke Rewards</a> program, which had engaged 1.1 million AT&amp;T and Verizon Wireless customers as of Q3 2008, according to Nielsen, is a notable example.  Subway, Arby’s, Jiffy Lube, BestBuy, Papa Johns, Village Inn, and other major brands have also provided special offers through text and multimedia messaging.</p>
<p>Short codes are also changing the way Americans engage with traditional media.  Participation TV falls into this realm &#8212; with &#8220;American Idol&#8221; being the most prominent example of viewers engaging with a TV program over text messaging.</p>
<p>Radio listeners are also increasingly being called to action via text message.  In Q2 2008, for example, Nielsen’s tracking of short codes showed more than a million transactions with the short code &#8220;A-L-I-C-E&#8221; (or 25423), a short code assigned to the station Alice 97.3 KLLC-FM in San Francisco.  Alice listeners are frequently invited to send text messages directly to the studio to make requests, win prizes, and enter polls. </p>
<p>View Nielsen Telecom Practice&#8217;s <a href="http://en-us.nielsen.com/forms/register_form_reports" target="_blank">full report</a>.</p>
<p>Read coverage of Nielsen&#8217;s findings in <a href="http://www.wirelessandmobilenews.com/2008/12/american_should_expect_more_sms_text_marketing_msgs_says_nielsen.html" target="_blank">Wireless and Mobile News</a>.</p>
<p><em>How do consumers feel about talking to brands via texting &#8212; the same way they talk with their friends and family?  </em><a href="http://blog.nielsen.com/nielsenwire/online_mobile/text-message-ads-make-impression-on-young/" target="_blank"><em>Read more</em></a><em> on Nielsen Wire.</em></p>
]]></content:encoded>
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		</item>
		<item>
		<title>In U.S., SMS Text Messaging Tops Mobile Phone Calling</title>
		<link>http://blog.nielsen.com/nielsenwire/online_mobile/in-us-text-messaging-tops-mobile-phone-calling/</link>
		<comments>http://blog.nielsen.com/nielsenwire/online_mobile/in-us-text-messaging-tops-mobile-phone-calling/#comments</comments>
		<pubDate>Mon, 22 Sep 2008 22:19:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Nielsen News]]></category>
		<category><![CDATA[Online + Mobile]]></category>
		<category><![CDATA[consumer trends]]></category>
		<category><![CDATA[mobile phone trends]]></category>
		<category><![CDATA[mobile subscribers]]></category>
		<category><![CDATA[Nielsen Segmentation & Targeting]]></category>
		<category><![CDATA[Nielsen Trends & Foresight]]></category>
		<category><![CDATA[Q2 2008]]></category>
		<category><![CDATA[SMS text message]]></category>
		<category><![CDATA[text message]]></category>
		<category><![CDATA[text messaging levels]]></category>
		<category><![CDATA[texting]]></category>
		<category><![CDATA[wireless subscribers]]></category>
		<category><![CDATA[wireless trends]]></category>

		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=1477</guid>
		<description><![CDATA[The typical U.S. mobile subscriber sends and receives more SMS text messages than telephone calls, according to research released Monday by Nielsen Mobile. 
During the second quarter of 2008, a typical U.S. mobile subscriber placed or received 204 phone calls each month.  In comparison, the average mobile customer sent or received 357 text messages per month &#8212; a 450% increase over the number of text messages circulated monthly during the same period in 2006.




Time Period
Average Number of
Monthly Calls*
Average Number of
Monthly Text Messages*


Qtr 1, 2006
198
65


Qtr 2, 2006
216
79


Qtr 3, 2006
221
85


Qtr 4, 2006
213
108


Qtr 1, ...]]></description>
			<content:encoded><![CDATA[<p><a href="http://blog.nielsen.com/nielsenwire/wp-content/uploads/2008/09/text-messaging.jpg"><img class="alignleft size-medium wp-image-1480" title="text-messaging" src="http://blog.nielsen.com/nielsenwire/wp-content/uploads/2008/09/text-messaging-300x299.jpg" alt="" width="150" height="150" /></a>The typical U.S. mobile subscriber sends and receives more SMS text messages than telephone calls, according to research released Monday by Nielsen Mobile. </p>
<p>During the second quarter of 2008, a typical U.S. mobile subscriber placed or received 204 phone calls each month.  In comparison, the average mobile customer sent or received 357 text messages per month &#8212; a 450% increase over the number of text messages circulated monthly during the same period in 2006.</p>
<p><span id="more-1477"></span></p>
<table class="chart" border="0">
<tbody>
<tr>
<th>Time Period</th>
<th>Average Number of<br />
Monthly Calls*</th>
<th>Average Number of<br />
Monthly Text Messages*</th>
</tr>
<tr>
<td class="axis">Qtr 1, 2006</td>
<td>198</td>
<td>65</td>
</tr>
<tr>
<td class="axis">Qtr 2, 2006</td>
<td>216</td>
<td>79</td>
</tr>
<tr>
<td class="axis">Qtr 3, 2006</td>
<td>221</td>
<td>85</td>
</tr>
<tr>
<td class="axis">Qtr 4, 2006</td>
<td>213</td>
<td>108</td>
</tr>
<tr>
<td class="axis">Qtr 1, 2007</td>
<td>208</td>
<td>129</td>
</tr>
<tr>
<td class="axis">Qtr 2, 2007</td>
<td>228</td>
<td>172</td>
</tr>
<tr>
<td class="axis">Qtr 3, 2007</td>
<td>226</td>
<td>193</td>
</tr>
<tr>
<td class="axis">Qtr 4, 2007</td>
<td>213</td>
<td>218</td>
</tr>
<tr>
<td class="axis">Qtr 1, 2008</td>
<td>207</td>
<td>288</td>
</tr>
<tr>
<td class="axis">Qtr 2, 2008</td>
<td>204</td>
<td>357</td>
</tr>
<tr>
<th class="table_meta" colspan="3">Source: The Nielsen Company (January 1, 2006 to June 30, 2008)</th>
</tr>
<tr>
<th class="table_meta" colspan="3">*Note: Data includes U.S. wireless subscribers only.</th>
</tr>
</tbody>
</table>
<p>U.S. teens (ages 13 to 17) had the highest levels of text messaging in Q2 2008, sending and receiving an average of 1,742 text messages per month.  In comparison, teens took part in an average of 231 mobile phone calls per month, during the same time period.</p>
<table class="chart" border="0">
<tbody>
<tr>
<th>Age Group</th>
<th>Average Number of<br />
Monthly Calls*</th>
<th>Average Number of<br />
Monthly Text Messages*</th>
</tr>
<tr>
<td class="axis">All Subscribers</td>
<td>204</td>
<td>357</td>
</tr>
<tr>
<td class="axis">Ages 12 &amp; Under</td>
<td>137</td>
<td>428</td>
</tr>
<tr>
<td class="axis">Ages 13-17</td>
<td>231</td>
<td>1,742</td>
</tr>
<tr>
<td class="axis">Ages 18-24</td>
<td>265</td>
<td>790</td>
</tr>
<tr>
<td class="axis">Ages 25-34</td>
<td>239</td>
<td>331</td>
</tr>
<tr>
<td class="axis">Ages 35-44</td>
<td>223</td>
<td>236</td>
</tr>
<tr>
<td class="axis">Ages 45-54</td>
<td>193</td>
<td>128</td>
</tr>
<tr>
<td class="axis">Ages 55-64</td>
<td>145</td>
<td>38</td>
</tr>
<tr>
<td class="axis">Ages 65+</td>
<td>99</td>
<td>14</td>
</tr>
<tr>
<th class="table_meta" colspan="3">Source: The Nielsen Company (January 1, 2006 to June 30, 2008)</th>
</tr>
<tr>
<th class="table_meta" colspan="3">*Note: Data includes U.S. wireless subscribers only.</th>
</tr>
</tbody>
</table>
<p>Nielsen tracks billing activity through an opt-in panel of more than 50,000 personally liable, postpaid U.S. mobile lines across the top four carriers, AT&amp;T, Sprint Nextel, T-Mobile, and Verizon Wireless.</p>
<p>Read more about <a href="http://en-us.nielsen.com/main/insights/consumer_insight/issue_12/flying_fingers" target="_blank">text messaging trends in the U.S.</a> in the November issue of Nielsen&#8217;s &#8220;Consumer Insight&#8221; online newsletter.</p>
<p>Read coverage of Nielsen&#8217;s findings in <a href="http://www.nytimes.com/2008/09/20/us/20messaging.html?hp" target="_blank">The New York Times</a>, <a href="http://blog.wired.com/gadgets/2008/09/us-finally-catc.html" target="_blank">Wired</a>, the <a href="http://www.stltoday.com/blogzone/life-tech/uncategorized/2008/09/we-like-to-text-more-than-we-like-to-talk/" target="_blank">St. Louis Post-Dispatch</a>, <a href="http://www.cellular-news.com/story/33824.php" target="_blank">Cellular-news.com</a>, <a href="http://www.gearlog.com/2008/09/nielsen_mobile_says_text_me_no.php" target="_blank">Gearlog</a>, and on <a href="http://news.cnet.com/8301-1035_3-10048257-94.html" target="_blank">CNET.com</a>.</p>
]]></content:encoded>
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