Coupon enthusiasts are the driving force behind exploding redemption rates, according to new findings from Nielsen’s Homescan. Eighty-one percent of the units purchased using manufacturer coupons came from just 19 percent of U.S. households

Social media has not only transformed how consumers shop, but it has empowered them to advocate for the products and stores they love. Retailers need to communicate in a way that encourages trust, engagement, customer satisfaction and, ultimately, advocacy.

U.S. shoppers are trimming down shopping lists, downloading coupons, opting out of pricey goods and downshifting to less expensive product and channel alternatives. Three retail trends prevail in this recessionary economy.

The way consumers shop for everyday products continues its transformation towards the Web. In 2008, online retail accounted for approximately 7% of total retail sales in the U.S, with 1.5% of consumer packaged goods (CPG) spending done on the Web.

Consumers are sticking with basic purchases in categories like fresh meat, pasta, packaged dinners along with baking mixes and supplies as meal preparation consumption comes back to the home.
Increases in wine and alcoholic beverages indicate that consumers are opting to consume their favorite beverage at home too. At the same time they are continuing to avoid discretionary items, according to the latest monthly update of U.S. Retailing & Consumer Trends from The Nielsen Company.
The non-edible departments were the greatest contributors to an overall 1.2 percent unit sales decline at food, …

James Russo, Vice President, Global Consumer Insights, discussed the latest Nielsen consumer research, touching on everything from Blu-Ray players to home canning, during a discussion of the changing American consumer on a recent segment on CNBC.

Consumers are continuing to purchase private label products at an increasing rate, according to new research from The Nielsen Company.
The “U.S. Store Brand Development” found that both private label dollar and unit sales significantly increased for the 52-week period ending July 11, 2009 versus the prior year.
Dollar sales grew by 7.4 percent to $85.9 billion within food, drug and mass-merchandisers (including Walmart), with shares recorded at 16.9 percent. This reflects an increase of 0.7 points from the previous year. Growth peaked in 2008 but then slowed slightly in 2009 with …

The number of drug stores in the U.S. has declined by more than 2,000 in the last 7 years (to 37,700 outlets), as independent pharmacies close.  And in the last decade, the percent of U.S. households shopping in drug stores has dropped from 89 percent to 81 percent.  But the drug store channel generates more than $43 billion in sales, excluding prescriptions, and the nation’s leading chains are continuing to innovate to grow their share of the consumer’s spend. 
So what are the top selling categories in the drug channel? Six …

If, when walking or driving around town, you’ve thought to yourself that it seems like there are a lot of new convenience stores that have sprouted up over the last few years, you’d be right.  Since December 2001, more than 20,000 new locations have opened, bringing the total to almost 145,000 such stores in the U.S.  But facing high gas prices last year as well as competition from groceries and mass merchandisers and the effects of the economy, C-Stores have actually been pulling back.  Since the end of 2007, more …

Nielsen Chairman and CEO David Calhoun addressed the 53rd CIES World Food Business Summit in June, providing retailers and manufacturers with a comprehensive view of dramatic shifts in the consumer economy amid the global financial crisis.   
Watch the presentation [29 minutes]
 The freefall of the economy may be coming to an end, but new rules are in play:

There has been a fundamental shift in consumer spending patterns, as restraint has become the new mantra. Over the next 18 months to two years, consumers will make critical decisions about discretionary spending, saving, or paying down debt, …