Mark Laceky, Vice President, Price & Promotion Practice, North America, The Nielsen Company
The economic downturn continues to put stress on consumers, resulting in accelerating changes in basic purchasing patterns. An important part of the overall equation for consumers is the relationship between price and value. As consumers develop new value systems, how should manufacturers and retailers view and manage the other side of the equation-price?
If your business models and pricing strategies pre-date recent changes in the economy and consumer behavior, you could be headed for trouble. Perhaps now more than …

At the Consumer 360 Conference yesterday Malcolm Gladwell gave some fascinating remarks on compensatory learning. I thought it was a perfect frame for what Nielsen is doing in the area of Shopper Management. The basic message is that some people, or businesses or processes, achieve greatness through continuous and iterative improvement. That is precisely the path we are in Shopper Management at Nielsen.

Tom Pirovano, Director, Industry Insights
Sales of store brands, or private label products, began to spike in 2007 just as we were seeing the first signs of an economic downturn. At first, these private label sales were driven by higher commodity prices, but volume growth began to catch up with dollar growth in mid-2008. As the economy continues to struggle, more and more consumers are replacing their branded products with private label equivalents. Store brands are up 10% to $84.4 billion in annual sales across categories …

A jar of mayonnaise or a package of tea is a straightforward product.  But if manufacturers market those products in the U.K. the same way they do in the U.S., they are probably making a mistake.  Nielsen has compiled the following “shopper truths” from around the world to help consumer packaged goods manufacturers and retailers successfully navigate consumer shopping behavior:

Same category, different market: often requires a different shopper strategy — While some universal truths exist within categories across borders, success of activation strategies …

As credit card companies continue to raise fees on retailers, there is more motivation than ever before to offer discounts for shoppers paying cash.
Look for convenience stores to take the lead on cash discounts, as many already offer lower gas prices for cash purchases.
As other retail channels offer cash discounts, the credit card companies may get enough pressure to reduce fees for retailers.
Read Nielsen’s complete 2009 Industry Outlook in “Consumer Insight.”
View the latest issue of “Consumer Insight.”

Tightened belts and shrinking household budgets are the new norm, and American consumers have adjusted their shopping strategies accordingly.
With the holiday shopping season about to begin, Nielsen offers U.S. retailers and marketers five key insights to aid in attracting and retaining the loyalty of increasingly value-conscious American consumers.

Although this year’s holiday season comes on the heels of exceptional economic turmoil, U.S. consumers are expected to spend $98 billion during November and December — a 4.7% gain in dollar sales over the 2007 holiday retail season, according to Nielsen.
NielsenWire recently spoke with the co-author of Nielsen’s holiday retail forecast, James Russo, Vice President of Food Sector Marketing, Nielsen.
NielsenWire: What is the forecast for 2008 holiday shopping season*?
James Russo:
All consumer, economic, and trade indications point to a flat-to-declining holiday selling season across the core consumer packaged goods (CPG) categories …