Nielsen’s Melissa Davies offers a summary of her experience at the recent FDA hearings which focused on how healthcare and pharmaceutical companies can responsibly engage consumers online and through social media.

On Friday, November 13, Nielsen’s Melissa Davies, Research Director, Healthcare, Online division, will present testimony at an FDA hearing surrounding the pharmaceutical industry and regulations surrounding social media.

Two commercials for Flomax topped the ranking of the most recalled drug/vaccine ads of the 2008-09 TV season, according to an analysis released by Nielsen.

When the FDA recommended lowering the daily dose of acetaminophen citing potential overdose and liver injury, consumers reacted. Online chatter spiked and sales went flat.

TV viewers seem more immune to pitches for allergy medications this spring when compared to the year before, according to a new study from Nielsen IAG. Overall, recall among allergy sufferers aged 25-54 for all the ads on air from January through May this year was 10 points lower than during the same period a year ago.
That’s not to say every ad in the category was unmemorable. An ad for Claritin featuring Nascar’s Carl Edwards was judged slightly more memorable than last year’s top ad for the category featuring the …

Alex Burmaster
Last month, we were honored to win a ‘BOBI’ award for “Most Innovative Approach” from the British Healthcare Business Intelligence Association for our recent work with Pfizer. Their challenge was to monitor what consumers were saying online about Champix, the company’s smoking cessation aid, and to that end, we created a research methodology using our BuzzMetrics solutions.
Whilst winning is, of course, fantastic, what was most important for us was that the client was so happy with the work that they submitted us for the award in the first place.
What’s …

Web sites like Drugstore.com have been on the scene in the U.S. for several years now. But Germans have now taken to the convenience of ordering over-the-counter (OTC) medications over the Internet. According to Nielsen new MailTrack Pharma service, nearly 48 million OTC packs were sold through mail-order pharmacies in 2008 in Germany, accounting for 5.2 percent of total sales volume. On a value basis, share is even higher, with 7.3 percent or €521 million in sales.
“These numbers confirm the acceptance and attractiveness of mail order. Indeed, one in two …

Zyrtec isn’t the first prescription drug to make the switch to over-the-counter (OTC) availability.  But when McNeil launched the OTC version of its allergy medication in January 2008, Zyrtec’s prescription-to-OTC transition was hardly “typical,” according to a new analysis by NielsenHealth and Wolters Kluwer Health.
In the first six months following its launch (January to June 2008), Zyrtec OTC shook up prescription and OTC allergy medication markets in the U.S.   Prescription allergy drug sales declined sharply, while over-the-counter allergy drug sales increased significantly.
By June 2008, prescription sales of Zyrtec had declined to nearly …

Melissa Davies
The Pew Internet & American Life Project today released the results of its latest survey into how and when Americans use the Internet to gather health information. In The Social Life of Health Information, Pew reports that Americans are turning to an increasingly broader array of online and offline resources in their search for health information.
Highlights from the report include:

83 percent of online adults have looked on the Web for health information. (Since 2002, Pew Internet Project surveys have consistently found that 75-83 percent of Internet users look online …