How Social Moms Access Content
The social mom is highly active in accessing social networks via mobile devices. Fifty percent of all moms actively participating in social media access platforms via mobile devices, in comparison to 39 percent of females overall, and 37 percent of the overall population in general.

How Social Moms Shop
Social moms tend to be cost-conscious, being 56 percent more likely to download coupons than the general population. They are also more likely to shop online for CPG products than other product categories, with the research showing that 86 percent are more likely to shop online for cosmetics than the general public, as well as skincare products (85%), hair care goods (74%) and fragrances (68%).

Social Moms: Likes and Dislikes
The growing influence of women and moms is increasingly apparent, and so too is their level of activity in social media. Moms who actively participate in social media are 81 percent more likely to become a fan of or follow a brand online, 86 percent more likely to post a status update, and 84 percent more likely to comment or post content than the general population. The research also shows that social moms definitely aren’t shy in sharing their advice and reviews of products with others. This segment is 85 percent more likely than the general population to share frequent advice about beauty and cosmetic products, 28 percent more likely to provide frequent advice about online shopping/e-commerce and 6% more likely to post a product review online.

Nielsen Online recently hosted a webinar (listen and follow along below) focused on Power Moms based on the recently launched “Power Moms Initiative” in conjunction with Nielsen Life360. The goal was to get a more intimate view of moms’ use of digital tools through groundbreaking video ethnographic research. As part of the study, a select group of women from around the country revealed how they use their “digital toolkits” to juggle careers, manage demanding family schedules, streamline spending through online banking, coupon sites and retailer channels. The multitude of daily tasks now performed online are stitched together by more gratifying pursuits — offline hobbies that are now slowing taking place in online spheres from scrap-booking and photo-sharing to fitness programs — enabling digital moms to achieve new levels of connectivity and fulfillment from their online experiences.

The study employed a blend of online behavioral data, consumer generated media and videography that highlighted

• Where moms are spending time online from portals to communities, and the applications most relevant to their mushrooming needs
• The issues moms are discussing by listening to blogs and key discussion communities
• How digital tools help them get it done, from finding bargains online to fundraising for important causes to managing small businesses
• The contextual view of moms online content creation behaviors for insights into innovation opportunities

Listen to Nielsen’s recently presented Power Moms webinar below hosted by Jessica Hogue and Karen Benezra and follow along with the corresponding slides.