Toyota is tops when it comes to positive brand advocacy among major automotive brands, according to Nielsen Online’s new “Brand Advocacy Quotient” research. This quarterly measurement of consumer advocacy looks at online survey data and customer experiences shared through online buzz. Results, based on responses from more than 2,000 consumers, are indexed on a scale of -100 to 100.

Thanks to raves about its quality, size, style and dealer experience, Toyota achieved the highest rating of 69 followed by Honda (68), Lexus (68) and Acura (67).
Creating a positive brand image online …

YouTube continued to rank as the No. 1 video Web brand with 5.5 billion total streams in April. Meanwhile, Hulu continued its explosive growth trajectory, increasing 490 percent in total streams year-over-year, from 63.2 million in April 2008 to 373.3 million in April 2009, making it the fastest growing brand among the top 10.
“Historically short form, clip-length video has ruled streaming on the Web—as demonstrated by YouTube’s top spot month after month,” said Jon Gibs, vice president, media & analytics, Nielsen Online. “Hulu, along with pure-play providers like Veoh and …

Our CPG world is one where technology is rapidly evolving and transforming how consumers receive, seek and use information to impact buying and shopping decisions. This makes our jobs exciting and challenging at the same time as it is harder than ever to manage the ever-changing technology landscape and almost impossible to control.

David Martin, Vice President, Primary Research, Nielsen Online

Our recent post about how the majority of people who use Twitter wind up abandoning the service received a lot of great coverage and feedback. We also received a healthy amount of criticism from the Twitter community who were concerned that our study sold Twitter short because it failed to take into account applications and other websites that feed into the Twitter community.
So, as an update, we went beyond just Twitter.com, adding in more than 30 websites and applications that feed into the …

NOTE: See the important update to this story here.
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David Martin, Vice President, Primary Research, Nielsen Online

Oprah embarrassed herself on it with a stuck caps lock. That guy from Punk’d competed with “the most trusted name in news” for audience. A befuddled Jon Stewart shook his fist at it in anger. Let there be no doubt: Twitter has grown exponentially in the past few months with no small thanks to celebrity exposure. People are signing up in droves, and Twitter’s unique audience is up over 100 percent in March. But despite …

While gas prices in the U.S. have fallen by nearly half since May 2008, online interest in hybrid vehicles remains strong. The new 2010 Honda Insight was just released in March and is generating online interest from a younger audience than the Prius. The demographic composition of a hybrid shopper is moving closer to the mainstream vehicle shopper’s profile.
Some insights on the Insight
The 2010 Honda Insight is having a tough time breaking out of the Prius’ shadow as the majority of consumers often compare the two vehicles. However, …

Charlie Buchwalter, Nielsen Online
Having been to just about every ad:tech show during the last 10 years, I have to say that the show in San Francisco this week was one of the best ever. The Moscone West venue was great, the keynotes were superb, and sat through a number of panels with top-notch panelists and moderators. And there’s nothing better than reconnecting with some of the great friends I’ve made over the years in the interactive space.
The folks at socialmedia.com hosted the ad:tech Chairman’s reception Monday night, and I gave …

Online engagement by Internet users is deepening, according to a new report on the online landscape released today by The Nielsen Company. This increased engagement is in part a result of a shift toward video content and social networking as popular online subcategories.
Nielsen Online CEO John Burbank takes a look at the economic and advertising impacts of the report.

Highlights Of The Report Include

The number of American users frequenting online video destinations has climbed 339 percent since 2003.
Time spent on video sites has shot up almost 2,000 percent over the same …

As the Pulitzer Prizes for journalism were announced, Nielsen Online released data on unique visitors to online news sites for March 2009. MSNBC, CNN, and Yahoo! News led the way, with each showing gains over last year’s traffic numbers. The BBC (up 61%), Fox News (up 48%) and McClatchy Newspaper Network (up 20%) reported solid gains while, Gannett Newspapers (down 11%), USA Today and CBS News (both down 7%) slid down from last year’s mark. The NY Times, which led all outlets with five Pulitzers, drew 7% more visitors than …

A recent video made by two rogue and rude Domino’s employees left a bad taste in the mouth of customers who watched it. But, thanks to some social media tipsters, Domino’s was able to issue their own YouTube response quickly as a remedy to the potentially brand damaging viral video. The buzz online about the brand spiked during the crisis.

Patrick Doyle, President, Domino’s U.S.A., thanked the online community for the tip in his video and the brand also created a twitter account @dpzinfo to communicate.