U.S. Smartphone Battle Heats Up: Which is the “Most Desired” Operating System?

December 1, 2010

According to October 2010 data from The Nielsen Company, 29.7 percent of U.S. mobile subscribers now own smartphones that run full operating systems.

The most popular smartphones are the Apple iPhone and RIM Blackberry, which are caught in a statistical dead heat with 27 percent of smartphone market share in the U.S. Twenty-two percent of smartphone owners have devices with the Android operating system.

U.S. Market & Smartphone Market

Most Desired Operating Systems (OS):
When mobile users who planned to upgrade to a smartphone in the next year were asked about their next phone, Apple’s iOS and Android were tied for “most desired” operating system.

  • Among users planning to get a new smartphone, current smartphone owners showed a preference for the Apple iPhone (35 percent), while 28 percent of both smartphone and featurephone planned smartphone upgraders indicated they wanted a device with an Android operating system as their next mobile phone.
  • Featurephone owners planning to get a smartphone are less likely to have made up their mind about the OS they will choose: 25 percent were “not sure” what their next desired OS might be compared to 13 percent of smartphone owners. Those over 55 were markedly less certain than younger mobile users, with 27.8 saying they weren’t sure what kind of device they wanted next, compared to 12.2 percent of those 18 to 24.
  • Apple’s iPhone and devices with the Android operating system were the “most desired” among likely smartphone upgraders, with Apple showing a slight lead among those age 55+ , 18 to 24, and 25 to 34.
  • Women planning to get a smartphone are more likely to want an iPhone as their next device, with slightly more males preferring Android.

Next Desired Smartphone Operating System

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For more insights, download Nielsen reports and webinars, or contact us.
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  • A realist

    A more important question is "Do you know what Android is?" More people are buying Android phones than any platform out there- including Apple. Many buyers don't even know they are buying an Android phone, since Google does no marketing whatsoever for Android. This survey doesn't reflect the actual behavior of buyers. The sales numbers do.

  • pk de cville

    Didn't Nielsen poll for loyalty?

    Next Desired OS by current OS?

    What do current Android/iPhone users want next?

  • engineerhead

    Male want Android

  • http://twitter.com/technologypoet @technologypoet

    I'd love to see this study done a few months from now after Windows Phone 7 has had a chance to gain market acceptance. I think it will be interesting to see whether it's a 2 way or 3 way race

  • clatmomentum

    Very interesting article; I am wondering if those numbers might be different after the half billion advertising push and the release of the new windows7 phone.

  • Andrew

    When will you start breaking out Windows Mobile (obviously dead) from Windows Phone 7 (very much alive and gaining mindshare)? Your current analysis of "next desired phone" seems to be missing that fairly important distinction.

  • http://www.facebook.com/jeffmiskis Jeff Miskis

    It would be nice to see how the inclusion of iPad's iOS and alternative tablet's that run the Android OS (like Samsung's Galaxy Tab) skew these numbers now and in 2011… Is there any research available that would include this data, as well? Not to mention the possibility of including Chrome OS into this discussion for phones and tablet's alike!

  • teleco4

    Android has the biggest upside because of the price. Free to the handset makers. Google is giving away the OS in order to gain more market share and put Google apps onto people's phone. It's a very smart idea, but I'd expect nothing less from Google. http://www.teleco4.com

  • Frank Wilson

    Good overview of the current market, fast forward 5 years and then we will have the real winner in this market. Or maybe just maybe, Apple will change the game again. iPod wrist watches or maybe iPhone wrist watches? in an ever changing world, we can only wait and wonder…
    Frank. Bali Indonesia.

  • http://www.facebook.com/reese.mitchell Reese

    I've had an iPhone and it was great, but had it's limitations. Apple doesn't support Flash and therefore you can't access a lot of sites. So my next phone will be (unless something better is released) Google's operating system. Down with BB! Down with Symbian!

  • http://craigertiger.tumblr.com/ tiger

    yeah, the "by gender" numbers are not surprising. the android marketing is so lame and "male" oriented while the iphone is just trying to make stuff look easy and cute.

  • http://www.3dfox3d.com shags38

    This article tends to highlight that there is not a lot of difference in functionality between the various operating systems and it is now becoming a race for features and apps to attract buyers. The first system to make latte will be a huge hit.

  • http://www.cebutechblogger.com/ Cebu Tech Blogger

    Interesting… So this is going to be a battle between iOS and Android in the coming months/years to lead the Smartphone market.

  • Miguel

    I do not believe people will care about the operating systems they are using. I guess people do care for the handset total features. Maybe only those persons with very clear need of Apps will look for the OS and the corresponding App store.
    Android is spread among the cellular vendors as everybody runs to deploy it. In this sense most the products on the market is using Android…

  • http://gumption.typepad.com gumption

    Very interesting data on the variations across different groups.

    The one additional piece that I really wanted to know about this data but did not read or see in the text or graphics is what proportion of feature phone users plan to upgrade to a smart phone in the next year, i.e., what is the size of the population of "likely smartphone upgraders"?

  • http://gumption.typepad.com gumption

    Very interesting data on the variations across different groups.

    There is one piece of additional data that I think would be very helpful to include: what proportion of feature phone owners are planning to upgrade to a smart phone in the next year, i.e., what is the size of the Likely Smartphone Upgraders population?

  • http://rowdyorbit.com Jonathan Moore

    How does the smartphone market begin to segment via minority groups?

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