Twitter Fuels iPad’s Big Buzz, but Sentiment Generally Neutral

April 7, 2010

Apple’s new wireless tablet, iPad, generated media reviews from “game changer” to “just a big iPod Touch.” On the day of its release, three of the top 10 most linked to news stories centered around the device. Based on Nielsen buzz data, the consumer sentiment, while leaning positive, is predominantly neutral as users are just getting their first look at the multitasking device and are considering the value of its features. As more reviews appeared and the device was released, sentiment and overall buzz volume began to drift upward and “neutral” commentary slowed down.

iPad-sentiment

Of all channels contributing to consumer generated media around iPad, Twitter was the clear leader for sheer volume. Message boards, specifically gaming sites like www.ign.com helped boost the conversation as consumers discussed the emergence of the iPad as a viable gaming outlet.

channel-buzz-ipad

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  • http://twitter.com/mikkokotila @mikkokotila

    Whenever looking at this type of data, it's good to remember that human experience (what we express with words) can't be summarized as negative/neutral/positive. Regardless of the method for review, was it machine or man, the problem remains the same. Everything that is not seen as negative or positive ends up being neutral. So neutral doesn't really mean "neutral" as much as it means "could not classify as positive or negative".

    This is also the most obvious sign of what an faulty method positive/negative classification is for understanding human experience.

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