In U.S., SMS Text Messaging Tops Mobile Phone Calling

September 22nd, 2008 Posted in Nielsen News, Online And Mobile | 13 Comments

The typical U.S. mobile subscriber sends and receives more SMS text messages than telephone calls, according to research released Monday by Nielsen Mobile. 

During the second quarter of 2008, a typical U.S. mobile subscriber placed or received 204 phone calls each month.  In comparison, the average mobile customer sent or received 357 text messages per month — a 450% increase over the number of text messages circulated monthly during the same period in 2006.

Time Period Average Number of
Monthly Calls*
Average Number of
Monthly Text Messages*
Qtr 1, 2006 198 65
Qtr 2, 2006 216 79
Qtr 3, 2006 221 85
Qtr 4, 2006 213 108
Qtr 1, 2007 208 129
Qtr 2, 2007 228 172
Qtr 3, 2007 226 193
Qtr 4, 2007 213 218
Qtr 1, 2008 207 288
Qtr 2, 2008 204 357
Source: The Nielsen Company (January 1, 2006 to June 30, 2008)
*Note: Data includes U.S. wireless subscribers only.

U.S. teens (ages 13 to 17) had the highest levels of text messaging in Q2 2008, sending and receiving an average of 1,742 text messages per month.  In comparison, teens took part in an average of 231 mobile phone calls per month, during the same time period.

Age Group Average Number of
Monthly Calls*
Average Number of
Monthly Text Messages*
All Subscribers 204 357
Ages 12 & Under 137 428
Ages 13-17 231 1,742
Ages 18-24 265 790
Ages 25-34 239 331
Ages 35-44 223 236
Ages 45-54 193 128
Ages 55-64 145 38
Ages 65+ 99 14
Source: The Nielsen Company (January 1, 2006 to June 30, 2008)
*Note: Data includes U.S. wireless subscribers only.

Nielsen tracks billing activity through an opt-in panel of more than 50,000 personally liable, postpaid U.S. mobile lines across the top four carriers, AT&T, Sprint Nextel, T-Mobile, and Verizon Wireless.

Read more about text messaging trends in the U.S. in the November issue of Nielsen’s “Consumer Insight” online newsletter.

Read coverage of Nielsen’s findings in The New York Times, Wired, the St. Louis Post-Dispatch, Cellular-news.com, Gearlog, and on CNET.com.

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COMMENTS

13 Responses

  1. Future of the Pencil » Text Messages Surpass Mobile Phone Calls said @ October 3rd, 2008 at 11:30 am

    [...] The latest from Nielsen shows that U.S. mobile customers now send and receive more text messages than mobile phone calls. The Full Analysis [...]


  2. Recruiting Technology is Not Anti-Relationship! | Boolean Black Belt said @ January 5th, 2009 at 11:00 am

    [...] that there are millions of people communicating with something called text messaging, and that there are more text messages sent every day than phone calls made. How [...]


  3. Teen sndz 35,000 txtz n a mth « Dan The Man Trivia said @ January 14th, 2009 at 7:29 pm

    [...] [Source: Nielsen: Text messaging tops mobile phone calling] [...]


  4. Mobile Marketing: The great untapped potential | MarketMe 2.0 said @ January 23rd, 2009 at 1:38 pm

    [...] People are now using their phones to text more than they use them to make phone calls. (Nielsen Mobile) [...]


  5. adcharlotte » Mobile Marketing: The great untapped potential. said @ January 26th, 2009 at 4:15 pm

    [...] People are now using their phones to text more than they use them to make phone calls. (Nielsen Mobile) [...]


  6. Texting better than a Valentine’s Day card? - Alt+Save with the Gadgetress - OCRegister.com said @ February 13th, 2009 at 11:23 am

    [...] here. Texting is a big business and mobile companies are milking every last byte. Messaging even overtook wireless phone calls last year. AT&T, which handled 243 billion text messages last [...]


  7. Anna ford said @ March 7th, 2009 at 1:17 pm

    I think texting is going to far. Kids sould play outside and talk. NOT TEXT. But talk!


  8. Youth Global Swarming 19 March 09 | mobileYouth - youth marketing mobile culture research said @ March 19th, 2009 at 6:02 am

    [...] Model For Music Business Profits (hypebot) * In U.S., SMS Text Messaging Tops Mobile Phone Calling (Nielsen Wire) * Track your friends on mobile with Google Maps (The Equity Kicker) * Telenor and DTAC look to [...]


  9. Text more, stress less » North by Northwestern said @ April 19th, 2009 at 9:59 pm

    [...] is hardly considered a productive use of time/money/brain cells. Nevertheless, according to The Nielsen Company, Americans 18 to 24-years-old send an average of 790 text messages a [...]


  10. Statistics: Chapter 12 Correlation and Regression said @ May 6th, 2009 at 12:21 am

    [...] Nielsen media: http://blog.nielsen.com/nielsenwire/online_mobile/in-us-text-messaging-tops-mobile-phone-calling/ page_revision: 5, last_edited: 1241583533|%e %b %Y, %H:%M %Z (%O ago) edittags history files [...]


  11. Mobile Marketing said @ May 7th, 2009 at 7:10 pm

    These are accurate and a great resource for my business. We have seen a large growth in our numbers. 75% usage increase and business are really profiting using Mobile.


  12. Between the Lines mobile edition said @ May 27th, 2009 at 9:33 am

    [...] of instant communications among teenagers and young adults. That was established last fall, when Nielsen reported not only that the average mobile customer placed 357 text messages and only 204 phone calls in the [...]


  13. Mobile Marketing said @ June 25th, 2009 at 1:21 pm

    This is a big number when you think about how quickly short codes and text message marketing is increasing.


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