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	<title>Comments on: When Choosing a Carrier, Does the iPhone Really Matter?</title>
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	<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/</link>
	<description>Consumer Insights, News, Research &#38; Reports</description>
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		<title>By: Why PC Makers Will Make Android King &#8211; GigaOM</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-18693</link>
		<dc:creator>Why PC Makers Will Make Android King &#8211; GigaOM</dc:creator>
		<pubDate>Fri, 27 Nov 2009 19:37:54 +0000</pubDate>
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		<description>[...] can choose their devices based not on what kinds of apps are available on the handsets, but the quality of the network, pricing for access and other carrier-specific factors that consumers deem [...]</description>
		<content:encoded><![CDATA[<p>[...] can choose their devices based not on what kinds of apps are available on the handsets, but the quality of the network, pricing for access and other carrier-specific factors that consumers deem [...]</p>
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		<title>By: WOMUK &#187; Blog Archive &#187; Is Handset Exclusivity Really the Wireless Issue of the Day?</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-13923</link>
		<dc:creator>WOMUK &#187; Blog Archive &#187; Is Handset Exclusivity Really the Wireless Issue of the Day?</dc:creator>
		<pubDate>Thu, 27 Aug 2009 12:02:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-13923</guid>
		<description>[...] Over the past few months, the government&#8217;s interest in the practice of handset exclusivity has intensified. On the heels of Congressional hearings in July, Verizon Wireless agreed to dial back its exclusive deals with cell phone manufacturers to accommodate smaller carriers. This week the FCC, which has already begun a review of handset agreements, has made the issue a focus of its regular monthly meeting. But no matter what the setting or circumstances, whenever U.S. lawmakers and regulators discuss competition in the wireless industry, the elephant in the room these days is almost always the iPhone. [...]</description>
		<content:encoded><![CDATA[<p>[...] Over the past few months, the government&#8217;s interest in the practice of handset exclusivity has intensified. On the heels of Congressional hearings in July, Verizon Wireless agreed to dial back its exclusive deals with cell phone manufacturers to accommodate smaller carriers. This week the FCC, which has already begun a review of handset agreements, has made the issue a focus of its regular monthly meeting. But no matter what the setting or circumstances, whenever U.S. lawmakers and regulators discuss competition in the wireless industry, the elephant in the room these days is almost always the iPhone. [...]</p>
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		<title>By: Tim McQuillin</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-13690</link>
		<dc:creator>Tim McQuillin</dc:creator>
		<pubDate>Sun, 23 Aug 2009 14:37:56 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-13690</guid>
		<description>I wouldn&#039;t dismiss this data too quickly.  It reflects a high-level look at carrier selection drivers that senior execs can use to gauge in broad terms what motivates consumers the most.

I think the conclusion from this data is not that the iPhone doesn&#039;t matter, is that it doesn&#039;t drive subscriber growth for a carrier as much as one might expect given all of the hype around it.  There is no doubt Apple has accelerated our arrival into a new era of awareness for mobile Internet and applications, but there are still a lot of mobile users out there who are indifferent to smartphones and the iPhone.

Assuming that about 25% of the installed mobile phone base are smartphones, and about 17% of those smartphones are iPhones, that&#039;s means a little over 4% of all mobile phones are iPhones.  And while smartphone share will continue to grow quickly, and probably iPhones, that still is a very small segment of carriers&#039; subscriber bases today.  One can argue that having the iPhone and smartphones in its phone lineup is very important for carriers, it is not a major factor for a vast majority of mobile users today.  As a carrier, if you want to grow your subscriber base today you must first be competitive on pricing, family plans and payment options.

Yes, marketers must increasingly target specific segments with tailored messages and offers, and yes the driver rankings for these segments (e.g. smartphone users, high-ARPU users) may be different from the rankings.  

But my feeling is that they won&#039;t be significantly different.  Price sensitivity among smartphone users was obviously a major consideration in Apple&#039;s iPhone pricing, as it is now with carriers&#039; data plan pricing.  Price will always be a significant factor with any segment, especially in today&#039;s economy.  I think network quality is also still very important to mobile users.  Its ranking likely fell because 1.) it is now considered a hygiene factor that all carriers are roughly meeting, or at least perceived to be meeting; 2.) carriers&#039; continued advertising focus on plans and prices; 3.) increased interest in smartphones due to Apple, RIM, etc.; and 4.) a very tight economy.  Good network quality is now one of those things people don&#039;t think about unless they don&#039;t have it.</description>
		<content:encoded><![CDATA[<p>I wouldn&#8217;t dismiss this data too quickly.  It reflects a high-level look at carrier selection drivers that senior execs can use to gauge in broad terms what motivates consumers the most.</p>
<p>I think the conclusion from this data is not that the iPhone doesn&#8217;t matter, is that it doesn&#8217;t drive subscriber growth for a carrier as much as one might expect given all of the hype around it.  There is no doubt Apple has accelerated our arrival into a new era of awareness for mobile Internet and applications, but there are still a lot of mobile users out there who are indifferent to smartphones and the iPhone.</p>
<p>Assuming that about 25% of the installed mobile phone base are smartphones, and about 17% of those smartphones are iPhones, that&#8217;s means a little over 4% of all mobile phones are iPhones.  And while smartphone share will continue to grow quickly, and probably iPhones, that still is a very small segment of carriers&#8217; subscriber bases today.  One can argue that having the iPhone and smartphones in its phone lineup is very important for carriers, it is not a major factor for a vast majority of mobile users today.  As a carrier, if you want to grow your subscriber base today you must first be competitive on pricing, family plans and payment options.</p>
<p>Yes, marketers must increasingly target specific segments with tailored messages and offers, and yes the driver rankings for these segments (e.g. smartphone users, high-ARPU users) may be different from the rankings.  </p>
<p>But my feeling is that they won&#8217;t be significantly different.  Price sensitivity among smartphone users was obviously a major consideration in Apple&#8217;s iPhone pricing, as it is now with carriers&#8217; data plan pricing.  Price will always be a significant factor with any segment, especially in today&#8217;s economy.  I think network quality is also still very important to mobile users.  Its ranking likely fell because 1.) it is now considered a hygiene factor that all carriers are roughly meeting, or at least perceived to be meeting; 2.) carriers&#8217; continued advertising focus on plans and prices; 3.) increased interest in smartphones due to Apple, RIM, etc.; and 4.) a very tight economy.  Good network quality is now one of those things people don&#8217;t think about unless they don&#8217;t have it.</p>
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		<title>By: Jeannie Chan</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-13073</link>
		<dc:creator>Jeannie Chan</dc:creator>
		<pubDate>Mon, 17 Aug 2009 15:08:14 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-13073</guid>
		<description>Averages across broad population is useless in marketing when segmentation is most important.  People who rank price as #1 criteria are innately NOT going to purchase a $100 phone plus data service.  

Also, &quot;specific phone&quot; is a very vague criteria.  Besides the iPhone, there is very few phone that people ask by name.  I also disagree that &quot;specific phone&quot; in 2006 is a valid representation of whether iPhone is important or not.  Before iPhone, there were other phones that were the cool phones.  Remember the Razr?  I know, that may not be 2006.  But, iPhone could very well now fill the void of being the new cool phone, which means the availability of the current cool phone matters, and whoever carries it matters.  

Also, the data does not support the question that&#039;s being posed.  If the question is &quot;does iPhone matter&quot;?, then the question should be if all else equal, would you choose a specific carrier because of the iPhone availablity.</description>
		<content:encoded><![CDATA[<p>Averages across broad population is useless in marketing when segmentation is most important.  People who rank price as #1 criteria are innately NOT going to purchase a $100 phone plus data service.  </p>
<p>Also, &#8220;specific phone&#8221; is a very vague criteria.  Besides the iPhone, there is very few phone that people ask by name.  I also disagree that &#8220;specific phone&#8221; in 2006 is a valid representation of whether iPhone is important or not.  Before iPhone, there were other phones that were the cool phones.  Remember the Razr?  I know, that may not be 2006.  But, iPhone could very well now fill the void of being the new cool phone, which means the availability of the current cool phone matters, and whoever carries it matters.  </p>
<p>Also, the data does not support the question that&#8217;s being posed.  If the question is &#8220;does iPhone matter&#8221;?, then the question should be if all else equal, would you choose a specific carrier because of the iPhone availablity.</p>
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		<title>By: Scott Abel</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-12987</link>
		<dc:creator>Scott Abel</dc:creator>
		<pubDate>Sun, 16 Aug 2009 16:29:42 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-12987</guid>
		<description>What&#039;s missing here is folks who buy the iPhone because it is far more than a phone. As far as mobile devices go, it&#039;s hard to top!

Scott</description>
		<content:encoded><![CDATA[<p>What&#8217;s missing here is folks who buy the iPhone because it is far more than a phone. As far as mobile devices go, it&#8217;s hard to top!</p>
<p>Scott</p>
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		<title>By: Nielsen report says money is main issue for choosing wireless service - PreCentral Forums</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-12902</link>
		<dc:creator>Nielsen report says money is main issue for choosing wireless service - PreCentral Forums</dc:creator>
		<pubDate>Sat, 15 Aug 2009 16:06:50 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-12902</guid>
		<description>[...] report says money is main issue for choosing wireless service      When Choosing a Carrier, Does the iPhone Really Matter? &#124; Nielsen Wire  Nielsen (Yep, the tv people) recently did some polling, and found that the top four issues people [...]</description>
		<content:encoded><![CDATA[<p>[...] report says money is main issue for choosing wireless service      When Choosing a Carrier, Does the iPhone Really Matter? | Nielsen Wire  Nielsen (Yep, the tv people) recently did some polling, and found that the top four issues people [...]</p>
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		<title>By: Selecting An iPhone Carrier ~ OS X Fanatics</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-12728</link>
		<dc:creator>Selecting An iPhone Carrier ~ OS X Fanatics</dc:creator>
		<pubDate>Fri, 14 Aug 2009 04:06:51 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-12728</guid>
		<description>[...] interesting to look here and see just how drastically critical points have changed with regard to what people are looking at [...]</description>
		<content:encoded><![CDATA[<p>[...] interesting to look here and see just how drastically critical points have changed with regard to what people are looking at [...]</p>
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		<title>By: Nielsen: ‘Er is nauwelijks sprake van een iPhone-effect’ - iPhone - iPhoneclub.nl</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-12471</link>
		<dc:creator>Nielsen: ‘Er is nauwelijks sprake van een iPhone-effect’ - iPhone - iPhoneclub.nl</dc:creator>
		<pubDate>Tue, 11 Aug 2009 22:03:51 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-12471</guid>
		<description>[...] Nielsen       [...]</description>
		<content:encoded><![CDATA[<p>[...] Nielsen       [...]</p>
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		<title>By: Linkpost &#124; 8.11.2009 - L&#38;C Tech Talk</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-12432</link>
		<dc:creator>Linkpost &#124; 8.11.2009 - L&#38;C Tech Talk</dc:creator>
		<pubDate>Tue, 11 Aug 2009 19:00:50 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-12432</guid>
		<description>[...] When Choosing a Carrier, Does the iPhone Really Matter? &#8211; Specific phones are way down the list of reasons wireless buyers make a choice, based on a [...]</description>
		<content:encoded><![CDATA[<p>[...] When Choosing a Carrier, Does the iPhone Really Matter? &#8211; Specific phones are way down the list of reasons wireless buyers make a choice, based on a [...]</p>
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		<title>By: Nielsen-Analyse: iPhone nicht dominant</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/when-choosing-a-carrier-does-the-iphone-really-matter/comment-page-1/#comment-12427</link>
		<dc:creator>Nielsen-Analyse: iPhone nicht dominant</dc:creator>
		<pubDate>Tue, 11 Aug 2009 18:30:00 +0000</pubDate>
		<guid isPermaLink="false">http://blog.nielsen.com/nielsenwire/?p=14381#comment-12427</guid>
		<description>[...] noch wichtiger, als sie es heute ist, doch sie rangiert immer noch vor dem Mobiltelefon (vgl. Blogeintrag von Hentner, engl.). Entner begründet dies damit, dass die Netzwerkqualität in der öffentlichen Wahrnehmung [...]</description>
		<content:encoded><![CDATA[<p>[...] noch wichtiger, als sie es heute ist, doch sie rangiert immer noch vor dem Mobiltelefon (vgl. Blogeintrag von Hentner, engl.). Entner begründet dies damit, dass die Netzwerkqualität in der öffentlichen Wahrnehmung [...]</p>
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