Comments on: In A Social Media Crisis, Deliver A Response As Fast As Your Pizza

By: How to manage a social media crisis | Social Machinery

How to manage a social media crisis | Social Machinery — Mon, 05 Oct 2009 14:31:40 +0000

[...] you can see from the Nielsen Buzz graph, the exponential negative buzz spike created initially dropped significantly after Domino’s [...]

9 Tips To Managing A Social Media Crisis | Penn Olson — Thu, 01 Oct 2009 02:12:48 +0000

[...] you can see from the Nielsen Buzz graph, the exponential (negative) buzz spike dropped significantly after Domino’s adopted the [...]