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	<title>Comments on: Improving Customer Experience by Listening and Responding to Social Media</title>
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	<link>http://blog.nielsen.com/nielsenwire/consumer/improving-customer-experience-by-listening-and-responding-to-social-media/</link>
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		<title>By: Twitter Trackbacks for Improving Customer Experience by Listening and Responding to Social Media &#124; Nielsen Wire [nielsen.com] on Topsy.com</title>
		<link>http://blog.nielsen.com/nielsenwire/consumer/improving-customer-experience-by-listening-and-responding-to-social-media/comment-page-1/#comment-13965</link>
		<dc:creator>Twitter Trackbacks for Improving Customer Experience by Listening and Responding to Social Media &#124; Nielsen Wire [nielsen.com] on Topsy.com</dc:creator>
		<pubDate>Fri, 28 Aug 2009 05:03:55 +0000</pubDate>
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		<description>[...] Improving Customer Experience by Listening and Responding to Social Media &#124; Nielsen Wire  blog.nielsen.com/nielsenwire/consumer/improving-customer-experience-by-listening-and-responding-to-social-media &#8211; view page &#8211; cached  The Nielsen Company, News, Press Releases, Nielsen Media Research, Nielsen Online, Nielsen Mobile, Maya Swedowsky In this week&#039;s Nielsen Online Webinar, Consumers in Control: Social Media Strategies for Retailers and Brands, I will be highlighting two &#8212; From the page [...]</description>
		<content:encoded><![CDATA[<p>[...] Improving Customer Experience by Listening and Responding to Social Media | Nielsen Wire  blog.nielsen.com/nielsenwire/consumer/improving-customer-experience-by-listening-and-responding-to-social-media &ndash; view page &ndash; cached  The Nielsen Company, News, Press Releases, Nielsen Media Research, Nielsen Online, Nielsen Mobile, Maya Swedowsky In this week&#8217;s Nielsen Online Webinar, Consumers in Control: Social Media Strategies for Retailers and Brands, I will be highlighting two &mdash; From the page [...]</p>
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