Food Labeling Confusion Weighs Heavily on Minds of Global Consumers

January 24, 2012

According to a new Nielsen study on food labeling and healthy eating, 59 percent of consumers around the world have difficulty understanding nutritional labels on food packaging and more than half (53%) consider themselves overweight.

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With half of respondents claiming to be overweight, it’s logical that half (48%) are also trying to lose weight. And for more than three-quarters (78%) of these consumers, the way to shed unwanted pounds is through diet. But do consumers understand what they are eating? Not necessarily. The study finds that half (52%) of consumers around the world understand nutritional information panels on food packaging only in part. Four-of-10 consumers understand nutritional labels “mostly” and seven percent say they do not understand them at all.

And what about trust—do consumers believe that claims on product packaging are accurate and truthful? Here too is ambiguity in the minds of consumers. Of 10 different product claims studied, only three received a complete believability rating by more than 20 percent of consumers (calorie content 33%, vitamin content 28% and fat claims 23%), highlighting a need to better educate consumers.

Support for Calorie Counts on Restaurant Menus

Consumers around the world show support for calorie counts on restaurant menus, with half (49%) of global respondents reporting that fast food restaurants should always include calorie information on menus, and 31 percent indicating that fast food restaurants should sometimes do so. Twenty percent of global online consumers think fast food menus should never include calorie data.

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Consumers around the world have healthy eating on their minds and consumer packaged goods (CPG) marketers have an opportunity to help. Consumer-friendly nutritional labeling can be a powerful marketing tool as consumers are hungry for easy-to-understand information. Clearly there is a need and an opportunity for more education to help reduce the skepticism that is apparent around all parts of the globe. And there is a need to offer tasty and healthful options to satisfy both the mind and body.

For more insights, download Nielsen reports and webinars, or contact us.
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