Matt O’Grady, President, Nielsen Claritas
In a down economy, price sensitivity can trump loyalty as customers are forced to reduce their spending. Nationwide surveys have reported a decline in corporate allegiance as consumers shift their concerns from patronage to price. When the Nielsen Convergence Audit surveyed 38,000 Americans about their technology purchases, 24 percent said they had switched their cell phone, cable TV and Internet service providers in the last six months of 2008. To strengthen the bonds with their best customers and retain wallet share, a number of innovative companies …

Memorial Day, Star Trek and President Obama topped Nielsen’s monthly index of most blogged news stories for May 2009, according to the just released top 10 most-blogged topics report.
Conversations about Memorial Day ranged from the hottest retail sales during the holiday to plans for the weekend. So what were bloggers doing? Maybe they were at the movies. Two of the top 10 topics in May were the new movie releases, Star Trek and Terminator Salvation.

Political figures were also widely discussed in May, with Barack Obama being the No. 3 most …

Consumers around the world are changing the way they spend their money given the difficult and uncertain economic conditions.  In Singapore, one way people are adjusting is by eating at home more frequently, according to new research from Nielsen.  The result: the average Singapore home is spending more on fresh food, groceries and household items than in recent years, creating opportunities for retailers and manufacturers who know how to effectively leverage this new behavior.
The average household has increased overall spending in these categories by 14 percent, with fresh food spend …

The Nielsen Company reported today that U.S. advertising for the first quarter 2009 was down 12% compared to the first quarter 2008. Preliminary figures show that U.S. ad expenditures declined $3.8 billion to a total spend of $27.9 billion in the first quarter.
All measured media showed negative growth in this difficult economy, ranging from Spanish-Language Cable TV (-1.1%) to Local Sunday Supplements (-37.7%).

“These first quarter results will hardly come as a surprise to an advertising industry that’s struggling just like many other areas of the American economy,” said Annie Touliatos, …

The three major gaming corporations went head-to-head for the attention of consumers last week by making major announcements at E3, one of the largest gaming conferences in the world. Consumers online have taken notice – during last week’s conference, buzz is up 30% from the comparable time period for E3 2008. After press conferences by Microsoft, Nintendo and Sony, no clear winner emerges in online buzz, with Microsoft earning the most brand discussion, but buzz for Wii, Xbox 360 and PS3 is nearly equal. Additionally, the game title receiving the …

The shopping mall has been a destination for American teens for decades.  It has become “Main Street” in many communities, and is a convenient place for teens to meet friends and hang out.  According to a new report from Scarborough Research, teen mall shoppers are still spending significant time and money at the mall: 68 percent spend two or more hours at the mall ont heir typical visit, and more than a quarter spend upwards of three hours.  More than half of teens (56%) spent $50 or more on their …

First signs of how consumers will behave post recession.
Restraint will be the new mantra among consumers, according to the Nielsen Global Consumer Confidence Survey. But, that doesn’t mean they won’t start spending again in the near future.
Respondents to the poll conducted in April, across 50 countries making up 86 percent of the GDP, said they would continue to focus on fiscal responsibility. Yet, “they will allow themselves some of those little indulgences,” said James Russo, vice president, Global Consumer Insights. “Perhaps pent up demand will play itself out and they’ll …

Nearly half of consumers around the world will change their usage of non-prescription medicines because of the recession. Consumers are making less frequent purchases, using more natural and traditional remedies and buying cheaper products.

Between proliferating media options and shrinking marketing budgets, it’s mission-critical to pinpoint high-potential customer segments. Predictive analytics hold the key to identifying and unlocking consumer value.

Dave Osborn, SVP, Product Leadership, Nielsen Online
Recently, there’s been a fair amount of buzz about supposedly new and revolutionary ways to measure audiences online. Just this week, a press release from a competitor promised that their new “hybrid” methodology (panel + census) will provide “a comprehensive accounting of the complete digital media universe.”
The Nielsen Company has long believed that using panel and  census data – the best of both worlds – is a great way to measure the Web, especially in the increasingly layered, three-screen world. In fact, …